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.desktop-only{display:none}.av-sm{color:#052e16;border-radius:9999px;justify-content:center;align-items:center;width:18px;height:18px;font-size:9px;font-weight:700;display:flex}.iconbtn{width:36px;height:36px;color:var(--color-muted);cursor:pointer;background:0 0;border:1px solid #0000;border-radius:9999px;justify-content:center;align-items:center;display:inline-flex}.iconbtn:hover{color:var(--color-foreground);background:#ffffff0a}.iconbtn.primary{color:var(--color-accent-foreground);background:var(--color-accent)}.iconbtn.primary:hover{background:#1aae53}.router-shell{flex-direction:column;flex:1;width:100%;min-width:0;height:100%;min-height:0;display:flex}.router-head{padding:14px 16px;padding-top:max(14px, env(safe-area-inset-top));border-bottom:1px solid var(--color-border);flex-wrap:wrap;flex-shrink:0;align-items:center;gap:12px;display:flex}.router-head h1{letter-spacing:-.02em;margin:0;font-size:18px;font-weight:600}.router-head .sub{color:var(--color-muted);flex-basis:100%;font-size:12px;line-height:1.4}.router-head .right{flex-shrink:0;align-items:center;gap:8px;margin-left:auto;display:flex}.router-content{flex-direction:column;flex:1;min-height:0;display:flex;overflow:hidden}.router-body-wrap{flex-direction:column;flex:1;min-height:0;display:flex}.router-body{scroll-snap-type:x mandatory;-webkit-overflow-scrolling:touch;flex:1;gap:12px;min-height:0;padding:14px;display:flex;overflow:auto hidden}.col{border:1px solid var(--color-border);scroll-snap-align:start;background:#ffffff05;border-radius:12px;flex-direction:column;flex-shrink:0;width:calc(100vw - 40px);max-width:320px;min-height:0;display:flex;overflow:hidden}.col-head{border-bottom:1px solid var(--color-border);align-items:center;gap:8px;padding:12px 14px;display:flex}.col-head h3{font-family:var(--font-mono);text-transform:uppercase;letter-spacing:.08em;color:var(--color-foreground);margin:0;font-size:11px;font-weight:600}.col-head .count{font-family:var(--font-mono);color:var(--color-muted);border:1px solid var(--color-border);background:#ffffff0d;border-radius:9999px;padding:2px 7px;font-size:10px}.col-head .pulse{background:var(--color-accent);width:7px;height:7px;box-shadow:0 0 0 0 var(--color-accent-30);border-radius:9999px;animation:2s infinite pulse}.col-head.queue .pulse{background:#eab308;box-shadow:0 0 #eab30866}.col-head.resolved .pulse{background:var(--color-muted);box-shadow:none;animation:none}@keyframes pulse{50%{opacity:.5}}.col-body{-webkit-overflow-scrolling:touch;flex-direction:column;flex:1;gap:8px;padding:8px;display:flex;overflow-y:auto}.ticket{border:1px solid var(--color-border);cursor:pointer;text-align:left;color:inherit;background:#ffffff06;border-radius:10px;width:100%;padding:10px 12px;transition:border-color .15s,background .15s;position:relative}.ticket:hover,.ticket:active{background:#ffffff0a;border-color:#ffffff2e}.ticket .t-row1{align-items:center;gap:8px;margin-bottom:6px;display:flex}.ticket .t-row1 .av{background:#ffffff0f;border-radius:9999px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:11px;font-weight:600;display:flex;position:relative}.ticket .t-name{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-size:13px;font-weight:600;overflow:hidden}.ticket .t-time{font-family:var(--font-mono);color:var(--color-muted);font-size:9px}.ticket .t-preview{color:var(--color-muted);-webkit-line-clamp:2;-webkit-box-orient:vertical;margin:0 0 8px;font-size:12px;line-height:1.4;display:-webkit-box;overflow:hidden}.ticket .t-foot{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.ticket .t-foot .sla{font-family:var(--font-mono);color:var(--color-muted);margin-left:auto;font-size:10px}.ticket .t-foot .sla.warn{color:#eab308}.ticket .t-foot .sla.over{color:#ef4444}.rules-card{display:none}.rule{border-bottom:1px solid var(--color-border);align-items:flex-start;gap:10px;padding:12px 16px;display:flex}.rule-text{color:var(--color-foreground);flex:1;font-size:12px;line-height:1.5}.rule-text b{color:var(--color-accent);font-weight:500}.rule-text .muted{color:var(--color-muted)}.messages{-webkit-overflow-scrolling:touch;flex-direction:column;flex:1;gap:4px;padding:14px;display:flex;overflow-y:auto}.day-divider{align-items:center;gap:12px;margin:12px 0 6px;display:flex}.day-divider:before,.day-divider:after{content:"";background:var(--color-border);flex:1;height:1px}.day-divider span{font-family:var(--font-mono);color:var(--color-muted);text-transform:uppercase;letter-spacing:.06em;font-size:10px}.bubble-row{align-items:flex-end;gap:8px;margin-top:2px;display:flex}.bubble-row.me{flex-direction:row-reverse}.bubble-row .sender-av{width:26px;height:26px;color:var(--color-foreground);background:#ffffff0f;border-radius:9999px;flex-shrink:0;justify-content:center;align-items:center;font-size:11px;font-weight:600;display:flex}.bubble-row.same .sender-av{visibility:hidden}.bubble{word-wrap:break-word;overflow-wrap:anywhere;border-radius:16px;max-width:82%;padding:10px 13px;font-size:14px;line-height:1.5;position:relative}.bubble.them{color:var(--color-foreground);background:#ffffff0d;border-top-left-radius:4px}.bubble.me{background:var(--color-accent-20);color:var(--color-foreground);border:1px solid var(--color-accent-30);border-top-right-radius:4px}.bubble.note{color:#fde68a;background:#eab3081a;border:1px dashed #eab30866;max-width:90%;font-style:italic}.bubble.note .note-head{font-family:var(--font-mono);text-transform:uppercase;letter-spacing:.06em;color:#eab308;align-items:center;gap:6px;margin-bottom:4px;font-size:10px;font-style:normal;display:flex}.bubble p{margin:0}.bubble-meta{font-family:var(--font-mono);color:var(--color-muted);margin-top:4px;font-size:10px}.bubble.me .bubble-meta{color:#22c55eb3;text-align:right}.bubble-meta .read{color:var(--color-accent)}.system-msg{font-family:var(--font-mono);text-transform:uppercase;letter-spacing:.05em;color:var(--color-muted);border:1px solid var(--color-border);background:#ffffff05;border-radius:9999px;align-self:center;align-items:center;gap:8px;padding:4px 10px;font-size:10px;display:inline-flex}.system-msg.accent{color:var(--color-accent);background:var(--color-accent-10);border-color:#22c55e40}.ai-strip{scrollbar-width:none;-webkit-overflow-scrolling:touch;flex-shrink:0;align-items:center;gap:8px;padding:10px 14px 0;display:flex;overflow-x:auto}.ai-strip::-webkit-scrollbar{display:none}.ai-label{font-family:var(--font-mono);color:var(--color-accent);text-transform:uppercase;letter-spacing:.08em;flex-shrink:0;align-items:center;gap:6px;padding-right:4px;font-size:10px;display:inline-flex}.ai-pill{border:1px solid var(--color-border);color:var(--color-foreground);cursor:pointer;white-space:nowrap;text-overflow:ellipsis;background:#ffffff0a;border-radius:9999px;flex-shrink:0;max-width:280px;padding:9px 14px;font-size:13px;line-height:1.3;transition:background .15s,border-color .15s;overflow:hidden}.ai-pill:hover,.ai-pill:active{background:var(--color-accent-10);color:var(--color-accent);border-color:#22c55e4d}.composer{padding:10px 12px 12px;padding-bottom:max(12px, env(safe-area-inset-bottom));border-top:1px solid var(--color-border);flex-shrink:0}.composer-mode{border:1px solid var(--color-border);background:#ffffff08;border-radius:8px;margin-bottom:8px;padding:2px;display:inline-flex}.composer-mode button{color:var(--color-muted);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:5px 12px;font-size:12px;font-weight:500}.composer-mode button.active{color:var(--color-foreground);background:#ffffff0f}.composer-mode button.note.active{color:#eab308;background:#eab30826}.composer-box{border:1px solid var(--color-border);background:#ffffff08;border-radius:14px;flex-direction:column;gap:6px;padding:8px 10px 8px 14px;transition:border-color .15s;display:flex}.composer-box:focus-within{border-color:#22c55e59}.composer-box.note{background:#eab3080d;border-color:#eab30840}.composer-input{resize:none;min-height:28px;max-height:140px;color:var(--color-foreground);background:0 0;border:none;outline:none;flex:1;padding:6px 0;font-size:15px;line-height:1.5}.composer-input::placeholder{color:var(--color-muted)}.composer-row{align-items:center;gap:2px;display:flex}.composer-row .grow{flex:1}.composer-row .iconbtn{width:34px;height:34px}.composer-send{background:var(--color-accent);color:var(--color-accent-foreground);cursor:pointer;border:none;border-radius:10px;align-items:center;gap:6px;padding:8px 14px;font-size:13px;font-weight:600;display:inline-flex}.composer-send:hover{background:#1aae53}.composer-send:disabled{opacity:.5;cursor:not-allowed}.panel{border-left:1px solid var(--color-border);-webkit-overflow-scrolling:touch;background:#ffffff03;overflow-y:auto}.panel-mobile-head{padding:12px;padding-top:max(12px, env(safe-area-inset-top));border-bottom:1px solid var(--color-border);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);z-index:2;background:#0a0a0aeb;align-items:center;gap:10px;display:flex;position:sticky;top:0}.panel-mobile-head h3{flex:1;margin:0;font-size:15px;font-weight:600}.panel-header{text-align:center;border-bottom:1px solid var(--color-border);padding:22px 20px 16px}.panel-av{width:72px;height:72px;margin:0 auto 12px;position:relative}.panel-name{margin:0;font-size:17px;font-weight:600}.panel-handle{color:var(--color-muted);font-size:12px;font-family:var(--font-mono);margin:2px 0 0}.panel-tags{flex-wrap:wrap;justify-content:center;gap:4px;margin-top:10px;display:flex}.panel-section{border-bottom:1px solid var(--color-border);padding:14px 18px}.panel-section h4{font-family:var(--font-mono);text-transform:uppercase;letter-spacing:.08em;color:var(--color-muted);white-space:nowrap;justify-content:space-between;align-items:center;gap:8px;margin:0 0 10px;font-size:10px;font-weight:600;display:flex}.panel-section h4 .add{color:var(--color-accent);cursor:pointer;font-size:14px;line-height:1}.kv-row{justify-content:space-between;align-items:baseline;gap:12px;padding:5px 0;font-size:13px;display:flex}.kv-row .k{color:var(--color-muted);white-space:nowrap;flex-shrink:0}.kv-row .v{color:var(--color-foreground);text-align:right;text-overflow:ellipsis;white-space:nowrap;min-width:0;font-weight:500;overflow:hidden}.kv-row .v.mono{font-family:var(--font-mono)}.pipeline{gap:3px;display:flex}.pipeline .stage{border:1px solid var(--color-border);height:28px;color:var(--color-muted);background:#ffffff0a;border-radius:4px;flex:1;justify-content:center;align-items:center;font-size:9px;display:flex;position:relative}.pipeline .stage.done{background:var(--color-accent-15);color:var(--color-accent);border-color:#22c55e4d}.pipeline .stage.current{background:var(--color-accent);color:var(--color-accent-foreground);border-color:var(--color-accent);font-weight:600}.note-card{background:#eab3080d;border:1px solid #eab30833;border-radius:8px;margin-bottom:6px;padding:9px 11px;font-size:13px}.note-card .note-author{font-family:var(--font-mono);color:#eab308;justify-content:space-between;align-items:center;margin-bottom:4px;font-size:10px;display:flex}.timeline-item{color:var(--color-muted);gap:10px;padding:5px 0;font-size:12px;display:flex}.timeline-item .tl-time{font-family:var(--font-mono);flex-shrink:0;width:64px}.timeline-item .tl-body{color:var(--color-foreground)}.timeline-item .tl-body b{color:var(--color-accent);font-weight:500}.app[data-density=compact]{--conv-pad:10px}.app[data-density=cozy]{--conv-pad:16px}@media (width>=640px){.list,.thread{flex-shrink:0;height:100%;position:relative;inset:auto}.list{width:320px}.thread{flex:1;width:auto;min-width:0}.shell-content{flex-direction:row;display:flex;overflow:hidden}.inbox-panes[data-mobile-view] .list,.inbox-panes[data-mobile-view] .thread{display:flex}.inbox-panes[data-mobile-view] .panel{z-index:5;width:360px;display:none;position:absolute;top:0;bottom:0;right:0;box-shadow:-20px 0 40px #0006}.inbox-panes[data-mobile-view=panel] .panel{display:flex}.thread-back{display:none}.thread-head .open-panel-btn{display:inline-flex}.thread-actions .assign{border:1px solid var(--color-border);color:var(--color-foreground);cursor:pointer;background:#ffffff0a;border-radius:8px;align-items:center;gap:8px;padding:6px 10px;font-size:12px;display:inline-flex}.thread-actions .assign:hover{background:#ffffff12}.thread-sub .meta-handle{display:inline}.list-title-logo{display:none}}@media (width>=768px){.router-body{scroll-snap-type:none;grid-template-columns:1fr 1fr;gap:14px;padding:16px;display:grid;overflow:hidden}.col{width:auto;max-width:none}.router-head h1{font-size:20px}.router-head .sub{flex-basis:auto}}@media (width>=1024px){.list{width:340px}.panel,.inbox-panes[data-mobile-view] .panel{width:320px;box-shadow:none;flex-shrink:0;display:flex;position:relative;inset:auto}.panel-mobile-head,.app.no-panel .panel{display:none}.messages{gap:6px;padding:20px 24px}.bubble{max-width:65%;font-size:13.5px}.composer{padding:12px 20px 18px}.composer-input{font-size:14px}.ai-strip{padding:10px 20px 0}.thread-head{padding:12px 20px}.list-head{padding:16px 16px 8px}.filter-bar{padding:8px 16px}.conv{padding-left:16px;padding-right:16px}.thread-head .open-panel-btn{display:none}.router-content{flex-direction:row}.router-content>.router-body-wrap{flex-direction:column;flex:1;min-width:0;display:flex}.router-body{grid-template-columns:1fr 1fr 1fr 1fr;padding:18px 22px}.router-head{padding:18px 24px}.rules-card{border-left:1px solid var(--color-border);background:#ffffff05;flex-direction:column;flex-shrink:0;width:300px;display:flex;overflow-y:auto}.rules-card h2{border-bottom:1px solid var(--color-border);margin:0;padding:14px 18px;font-size:14px;font-weight:600}}@media (width>=1280px){.list{width:380px}.panel{width:340px}}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}